Refund & Cancellation Policy

Free plan

The Free plan costs nothing and needs no payment details. You can use it for as long as you like.

Cancelling a subscription

You can cancel a paid plan at any time from your workspace Settings, with no cancellation fee. Your plan stays active until the end of the billing period you have already paid for, then your workspace moves to the Free plan and you are not charged again.

Refunds for subscriptions

• Subscription fees are charged monthly in advance and are generally non-refundable for the current period once it has started; cancelling stops future charges.
• If you were charged in error — for example a duplicate charge, or a renewal after you had cancelled — contact us within 30 days and we will refund the incorrect amount in full.
• If Replokit is unavailable or does not work as described for a substantial part of a billing period, contact us and we will review a full or partial refund in good faith.

Technical Due Diligence Report

The report is a one-time purchase that unlocks immediately, so it is generally non-refundable once unlocked. If the report fails to generate or is materially incomplete because of a fault on our side, contact us within 14 days and we will fix it or refund you in full.

How refunds are paid

Approved refunds are issued to the original payment method through Razorpay, usually within 5–7 business days of approval. Your bank or card issuer may take additional time to show the credit.

Contact

To request a cancellation or refund, email support@replokit.com from your account email address with your workspace name.